Privacy Policy

1. Introduction

Welcome to Malak Boutique. We are committed to protecting your personal lighting and your right to privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or make a purchase.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Register on the website.
Place an order for Makhwir, dresses, or perfumes.
Contact us via WhatsApp or email.
Sign up for our newsletter.

This information includes: Name, shipping address, billing address, payment information (processed securely), email address, and phone number.

3. How We Use Your Information

We use the information we collect to:

Process Transactions: To fulfill and manage your orders, payments, and returns.
Communication: To send you order updates and respond to your inquiries via WhatsApp or email.
Improve Our Service: To personalize your shopping experience and improve our product offerings.
Marketing: With your consent, to send you information about new arrivals or special promotions.

4. Customization & Sizing Data

For our custom-sized products, we collect specific measurements (Size XS-XXL and Length 48-60). This data is used exclusively for tailoring purposes to ensure your garment fits perfectly and is not shared with third parties beyond the production team.

5. Sharing Your Information

We do not sell or rent your personal information. We only share data with third-party service providers who help us operate, such as:

Payment Processors: To securely handle your transactions.
Shipping Partners: To deliver your orders within the UAE and GCC.
Analytics Providers: To help us understand how customers use our website.

6. Cookies

We use cookies to enhance your browsing experience, remember items in your shopping cart, and recognize you when you return to our site. You can choose to disable cookies through your browser settings, though this may affect some website features.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.

8. Your Rights

You have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data, subject to legal obligations (such as tax records).